Aida Sabirzyanova, Senior counsel in the firm, gave her comment to Business Online

Whether the closure of the country borders will give rise to conflict situations, the fact remains that not all the tourists agree with the option of postponing a vacation or changing the direction of rest?

“In case the Federal Agency for Tourism will declare that the only option is to exchange a ticket for another direction and for other dates, experience has proven that to recover money in court will be problematic”, says Aida Sabirzyanova, senior associate in Yalilov & Partners Law Firm. “Of course, it is possible, but hard to secure judgement. Previously, the travel agencies either offered vouchers or refunded money. In case of any stalemate situation a tourist could seek legal redress as the Federal Consumer Protection Act is available. It allows terminating the contract with a travel agency without any penalties and refunding your money. But the whole problem comes down to the official interpretation presented by the Federal Tourism Agency: in this instance the court judgement will be quick. Otherwise, the trial might be delayed.